Help
Use this page for account, wallet, game, or policy related support.
How To Raise a Support Request
- Open app settings and go to Help.
- Select issue category: account, wallet, game result, or technical.
- Add match ID/transaction ID, screenshot, and short description.
- Submit request and keep ticket reference for tracking.
Issue Categories
Account Issues
Login problem, profile mismatch, verification issue, or unauthorized access concern.
Wallet Issues
Deposit not reflected, balance mismatch, or transaction status check.
Gameplay Issues
Unexpected disconnection, disputed game result, opponent behavior, or fair-play report.
Policy and Legal
Questions about Terms and Conditions or Privacy Policy.
Recommended Details In Every Ticket
- Registered mobile/email or user ID.
- Game name and match time (if gameplay issue).
- Transaction reference (if wallet issue).
- Screenshot/video evidence where possible.
Support Contact
Email: support@clinqspile.com
Response timelines may vary based on issue category and verification needs.